Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@mindfulmummadesigns.com

Operating Hours

As we are on online only business, you are able to view and purchase 24 hours, 7 days a week. 

Our fulfillment and delivery hours are Monday - Friday 9am to 5pm.

If you need to contact us outside of these hours, please email hello@mindfulmummadesigns.com and we will endeavour to respond as quickly as possible. 

Pricing

Only 1 (one) discount code to be used per transaction and cannot be used in conjunction with any other offer.

We accept the following payment methods:

PayPal

Visa and MasterCard

Afterpay

Returns

Mindful Mumma Designs want to ensure that you are 100% satisfied with your purchase and products. 

We offer a 30-day happiness guarantee, which means that you have 30 days after receiving your item to request a return. 

Click here to read the whole policy

Shipping

We use Australia Post for all our deliveries.

Standard Postage:

$9.90

Estimated delivery times are between 5 - 7 business days

Tracking included

Express Postage:

$12.90

Estimated delivery times are between 1 - 3 business days

Tracking included

Free Shipping:

Orders over $100 will receive free standard shipping

Estimated delivery times are between 5 - 7 business days

Tracking included

NOTE: Delivery times are estimates only and are subject to Australia Post delivery times.

For our full policy, please click here

We ensure that your items are always packed with extreme care and consideration. 

If by chance your order is damages during transit, simply send us a photo of the damage within 24 hours of receiving the item to damages@mindfulmummadesigns.com and we will contact you to discuss a resolution to ensure your total satisfaction. 

If, in the unlikely even that you do not receive your order, please contact us at admin@mindfulmummadesigns.com 

At the moment, we do not offer international shipping. We're working to expand our shipping options, so please stay tuned!

Affirmation Cards

Affirmation Cards are specially designed cards with empowering and positive affirmations. They are meant to inspire, uplift, and encourage positive self-talk and mental well-being.

The number of cards in a set varies depending on the theme. For specific details about each set, we invite you to visit the respective product pages. Check out the Kids' set, Self-Love set, Stress and Anxiety set, and Swear Affirmations to learn more.

Our Kids Affirmation Cards are perfect for children aged 3 to 17 years old.

The Affirmation Cards for Self-Love are specifically designed with women in mind, but the positive messages can be beneficial to anyone.

Yes, our Affirmation Cards for Stress and Anxiety are designed to be useful both for personal use and in therapeutic settings.

The Swear Affirmations are designed for adults and are most suitable for individuals who are 18 years and older.

Yes, all our affirmation cards are beautifully illustrated with hand-painted designs.

Currently, we don't offer customization for the Affirmation Cards. Each set comes with carefully selected affirmations relevant to its theme.

Yes, we're open to bulk orders. Please contact us directly for more details on bulk purchases.

Absolutely! Our cards are made from high-quality, tough material that can withstand regular handling. They are designed to last long and be a part of your daily routine.

There are many ways to use affirmation cards, and their usage can be adapted to suit your personal needs and lifestyle. To get you started, we have compiled a comprehensive guide on how to effectively use affirmations in our blog post. You can find the blog post here.

Mirror Affirmations

Mirror Affirmations are high-quality stickers that adhere to your mirror. Each sticker carries an empowering affirmation aimed to uplift and inspire you every time you look at your mirror.

The Mirror Affirmations range from various categories, such as self-love, conquering anxiety, and boosting confidence. You can choose the ones that resonate with you and create your unique set of daily reminders.

Yes, they are. They are made with high-quality, water-resistant materials which makes them perfect for bathroom mirrors.

The stickers can be removed from your mirror but they are not designed to be reused on a different surface.

The Mirror Affirmations are text stickers and they are designed to fit comfortably on any standard mirror.

Application of our Mirror Affirmations is straightforward and easy. For a detailed step-by-step process, please check out our 'how-to' reel on our Instagram page. You can find it here.

Cleaning your mirror with the Mirror Affirmations is just like cleaning a mirror without them. The stickers are water-resistant and durable, so they won't get damaged.

Unfortunately, at this stage, we do not offer international shipping. But we're working on it, so please stay tuned!

Yes, we're open to bulk orders. Please reach out to us directly for more details on this.

Gift Cards

A Gift Card is a prepaid debit card that contains a specific amount of money available for use for a variety of purchases on our website.

Instantly. Once your order has gone through, you will receive an email with your Gift Card.

Unfortunately we cannot offer refunds on Gift Cards once they have been purchased. However, if you have any issues with a product you have bought using your Gift Cards, please view our Refund policy.

Our Gift Cards do not have an expiry date.

Simply enter the Gift Card number in the discount code box and voila!

Yes, you don’t have to have the exact amount on your Gift Card, you can make a part payment with your Gift Cards and a credit card in one transaction.